Pied Piper LEM™

Pied Piper LEM stands for Lead Effectiveness Monitor™, which Pied Piper Management Company LLC uses to allow clients to easily measure how effectively their dealerships respond to leads received over the internet or by telephone.

Pied Piper offers the Pied Piper PSI – Internet Lead Effectiveness™ (ILE™) to measure how effectively dealerships respond to customer internet inquiries. 

Pied Piper offers the Pied Piper PSI – Telephone Lead Effectiveness™ (TLE™) to measure how effectively dealerships respond to customer telephone inquiries. 

For more information about using Pied Piper PSI to help your company go to www.piedpiperpsi.com.

Pied Piper Management Company LLC develops and runs sales & marketing programs to maximize performance of dealer networks.

Examples of Pied Piper programs:

• Prospect Satisfaction Index® (PSI®)"Mystery Shopping" to Turn More Shoppers into Buyers™.
  • In-Person
  • Internet/Email
  • Telephone
• Defector Diagnostic Survey™ to Learn to Keep More Customers.
• Retail Effectiveness Monitor® to Measure and Improve the Overall Customer Experience.
• Dealer Health Check™ to Measure, Diagnose and Improve the Overall Sales Effectiveness of Individual Dealerships.
• Dealer Performance Bonus Programs to Increase Manufacturer and Dealer Profitability while Paying for a Better Customer Experience.
• "Spin-to-Win" Sales Incentive Programs with Reloadable Debit Cards to Encourage Effective Salesperson/Dealership Behavior
• Other Examples: Facility Evaluation/Audit Programs to Encourage Facility Improvement and Upgrades, Pied Piper Purchase Funnel™, Lease Return Programs, Vehicle Delivery Programs, Co-op Advertising Programs, Point-of-Sales Kiosk Programs, Brand Image Element Leasing Programs, Best Practices and Management Consulting.

Go to www.piedpipermc.com for more details about Pied Piper Management Company LLC.